AWESOME SERVICE! Very friendly. Everything was explained in detail so I didn't feel like I was being taken advantage of.
I have gotten service at this AAMCO for years. They take good care of my car. I highly recommend them.
Friendly service. Took the time to answer all my questions. Felt confident in their expertise.
Very pleasant experience.
I will not take my car anywhere else.
Great customer service. Very honest. While waiting, I learned a lot about how transmissions work. Recommend to everyone in need of service.
Great customer service. :)
Great job and good service. In and out.
Excellent service! Honest from the start. Keep me updated all the way through.Thank you.
I thank Jehovah thru Christ for the AAMCO in Santa Clarita, CA. After my car stopped in the grapevine (a super fast, hilly path) going to Northern California where lots of 18 wheelers travel, I was devastated. I pulled over near a yellow call box ( its volume was so low, I repeatedly asked the operator for location info). Another car stopped 100 yards behind mine. My car hood was up and I noticed to two young white brothers hood was up. I walked toward them and they toward me. We both had serious car problems. One bro.walked back to my car, he checked it out and said it was my transmission. He smelled the burned oil and saw the transmission oil on the ground. I called the AAAMCO Shop that had just put the replaced transmission in my car. He listened, then advised me to let my car cool off. Afterward, drive it off the grapevine. He located an AAMCO 30 miles from me and suggested to see if I could drive it there.. I optioned to wait for the tow driver, who AAA said they knew the area. Luckily, I have AAA, but only for 7 miles ( with 4 call services). Luckily, the tow driver knew of the Santa Clarita AAMCO which was 17 miles from me.. Also, since my protectors didn't have AAA, I called a tow for their car as well. I was towed 10 miles backwards to a secured location and I called Santa Clarita AAMCO who gave me directions and were waiting for my arrival as I drove slowly, since my car had cooled. Once arriving at Santa Clarita AAMCO, I was greeted warmly, which was a relief. They quickly took me in to get all details of what I experienced with the car. Harrison was very comforting and patient. He explained all details for checking out the car and confirmed there's no charge for cars under AAMCO Warranty. They were about to close and I was given the option to leave my car or bring it back early next day. The next day my car was checked in right away by Mark. He did a sight visual, then he drove it. Upon return he told me of specific problems right away. Then I waited near my car as he checked under the hood and under the car much closer. By the time Mark had finished I had learned quite a bit about the problem and what had to be done. In the meantime, he called the previous AAMCO to discuss the options and warranty. They first discussed finding another transmission, but later decided the previous AAMCO would tow my car back to them to repair. Mark's knowledge of transmissions was phenomenal and he made it clear for me to understand by showing me the parts that were affected. I thank the Santa Clarita AAMCO for doing a thorough check of my transmission and parts that it affected. Like it overheated a part in my speedometer, which had to be replaced. My car is back on the road, with an extended warranty.
Although my car was not fixable, the courtesy and kind assistance received by Mark and Harrison was very much appreciated. They answered all my questions as best as possible
Disaster turned into joy! The service was outstanding. Very grateful to be back on the road within a couple of hours.
Great people, great service! No secrets, straight out info about your issues and you leave knowing more about your auto. Thanks bunches!
Quality professional service from the staff. Will definitely return in the future.